With so many phone plans and providers currently available on the market, it can be difficult to decide which provider and plan would best suit you and your family’s needs.
Currently, T-Mobile is advertising a few different options to users, and the T-Mobile family plan is an enticing one, but what does it get users?
While researching the T-Mobile family plan, we noticed that there are a few ways that users can customize their plans to their family’s individual needs.
So, instead of there being one family plan, there are technically three different family plans that T-Mobile users can choose from.
What’s Included in the T-Mobile Family Plan?
Like other carriers, T-Mobile has a variety of different family plan options to suit the needs of a variety of different users.
T-Mobile ONE Family Plan
The T-Mobile family plan starts with the T-Mobile ONE plan. It is one of the more popular choices because it comes with unlimited talk, text, and 4G LTE data on each phone.
This plan does have a variety of additional details that consumers will want to consider, one of which is the fact that there are a variety of optional add-ons available to them. These add-ons include device protections, family controls, and stateside international calling.
Another feature that can be added onto this T-Mobile family plan is the Unlimited HD Video pass which enhances user’s video streaming.
This plan allows for a maximum of 12 talk and text lines per postpaid account and a maximum of 5 talk and text lines per No Credit Check account, all of which is based on credit approval.
- Sara Zeff Geber (Author)
- English (Publication Language)
- 322 Pages - 04/14/2018 (Publication Date) - Mango (Publisher)
T-Mobile ONE PLUS Family Plan
The T-Mobile ONE PLUS plan is a way for T-Mobile users to “amp
up” their standard T-Mobile ONE experience. Users get all that is included in the ONE plan, with the added benefits of the below features:
T-Mobile Essentials Family Plan
T-Mobile Essentials is a plant that includes unlimited talk, text, and 4G LTE data on each phone, but at a lower cost than the T-Mobile ONE plan.
Unlike the T-Mobile ONE and ONE PLUS plans, the https://support.tmobile.com/docs/DOC-37876">T-Mobile Essentials plan does not include monthly regulatory fees and taxes in the plan pricing.
Additional add-ons are available, including G LTE mobile hotspot, FamilyMode, international data passes, and Stateside International Calling.
This plan allows for a maximum of six talk and text lines per postpaid account, all based on credit class approval.
- Zahariades, Damon (Author)
- English (Publication Language)
- 196 Pages - 11/14/2016 (Publication Date) - Independently published (Publisher)
Pricing of the T-Mobile Family Plans
With all that these T-Mobile family plans have to offer, you’re probably asking what these plans look like from a pricing perspective.
Plans and pricing change all the time so that being said, prices listed below are only as
current as of this writing and are subject to change at any time.
$35.00 per line for four lines. This comes out to $140.00 per month, taxes and fees included.
T-Mobile One Plus
$140.00 per month plus an additional $15.00 per line per month, taxes and fees included.
Unlimited at $30.00 per line for four lines with AutoPay, taxes, and fees not included.
How Does the T-Mobile Family Plan Stack Up to Its Competitors?
As we mentioned before, with each mobile phone provider comes a variety of different plan options, so for the sake of comparing the above-mentioned family plans, we will be looking at the following competitor's plans that provide unlimited talk, text, and data.
Sprint is a mobile company that prides itself as being just as good as the competition, but
with a lower price tag. They currently offer families three different plans to choose from, all with promising benefits.
Sprint Unlimited Basic- $24/month/line for five lines with autopay
Sprint Unlimited Plus- $34/month/line for five lines with autopay
Sprint Unlimited Premium- $54/month/line for five lines with autopay
AT&T is known for being a little pricier than its competition, but they pride themselves on their focus of providing entertainment on the go, which is reflected even in their mobile plans. They currently provide families with two unlimited options.
AT&T Unlimited & More - $39/month/line for up to five lines with autopay and paperless billing
AT&T Unlimited & More Premium - $48/month/line for up to four lines with autopay and paperless billing.
Verizon has often boasted about its fast and reliable speeds. They currently have three unlimited family plans available, and each one gets better than the last. The best part is that, at the moment, each plan comes with six months of free Apple music.
BeyondUnlimited - $50/month/line, plus taxes and fees when you enroll in autopay
AboveUnlimited - $60/month/line, plus taxes and fees when you enroll in autopay
What Do Consumers Think of the T-Mobile Family Plan?
After looking at different options that they have as far as T-Mobile family plans go, they seem to stack up pretty well against the companions.
That being said, what do the consumers have to say about T-Mobile and their family plans? After scouring the internet and reading hundreds of different reviews, we’ve compiled a short
list of pros and cons straight from the consumer's mouth.
When it comes down to the actual plans and their pricing, T-Mobile
does receive some high praise amongst consumers. They state that the plans are what T-Mobile presents and that they are fairly priced, especially when compared to competitors such as AT&T.
Their 4G speeds are also a high-ranking factor. However, that is for those in metropolitan
areas. While they have great coverage in certain areas, other areas do still lack, such as many rural areas. When users are in an area with good T-Mobile reliability, users quite enjoyed
all the extra features provided through the ONE and ONE PLUS plans.
Finally, the in-store teams received quite a few praises across the country. T-Mobile in-store teams ranked high amongst mobile phone stores when it came down to the team members
knowing the products and the plans.
- Straightforward plans & pricing
- Great ratings for 4G speeds
- In-store customer service
As mentioned earlier, while metropolitan areas do get great coverage and reliability, the same can not be said for those in more rural areas. When compared to the big three
mobile phone competitors, T-Mobile doesn’t have the coverage or reliability
that Verizon, Sprint or AT&T have.
Also, while in-store team members received high praise amongst consumers, the same cannot be said of the tech support and over-the-phone customer service. Many consumers complained about the long wait times when speaking to customer service while others stated that they waited on hold for hours at a time before the line simply went dead. Moreover, when they could talk to someone, there were often conflicts between what they were told in-store and what the technicians told them over the phone.
- Coverage issues
- Customer service issues/over the phone
Our Final Verdict on The T-Mobile Family Plan
When it comes down to it, current plans available plans under the T-Mobile Family plan list are great deals for those that are covered under the available service areas.
While the T-Mobile family plans offer quite a bit to consumers and at a pretty reasonable price, those that live in smaller towns or areas just outside the service map won’t be able to enjoy them nearly as much, if at all, when compared to those in more metropolitan areas.
While we agree that T-Mobile offers a great plan for those interested, we believe that those living away from the big cities should look at other service providers for more reliability for their money.